Quest Room is a fun interactive adventure game designed for everyone. The concept is simple: You and your team will be locked in a room where you have 60 minutes to find clues, solve puzzles and escape the room before your time is up. Play with your family, friends or co-workers and see if you have what it takes to make an escape.
How do I pay?
Online booking and payment is a preferred method.
Is the room really going to be locked?
Yes and no. You will be in a room with a locked door, but every door is equipped with an emergency exit code and you are welcome to leave the room at any time. However, in doing so, you are disqualified from having a record time.
How long is each game?
Each escape game is timed for 60 minutes. Please arrive at least 15 minutes prior to your booking time. Games will begin exactly at their start times. Being late may cause you to have less than 60 minutes to play.
When should we arrive?
Please arrive fifteen minutes before your reservation time. Please arrive on time, your punctuality is greatly appreciated. We have scheduled days so we will not let you in the room if you are late and you will not receive a refund.
Any suggestions before we start the game?
In order to ensure an hour of uninterrupted fun, if possible, please use the restroom and mute or power off your cellphone before entering the Quest Room game area.
What's the ideal team/group size?
The most compelling and exciting adventure games occur with groups of four players. With only two players, the game is more difficult but still possible. The maximum number beyond which we will not allow the game to be played is six people.
Can we just show up for a game?
You can always just drop by for a visit and we will try our best to set up a game for you. But to be sure that you get the game slot you desire, we recommend you to make a booking in advance, via our website. Notice that weekends, especially Saturdays, get booked up quickly!
Is it claustrophobic?
Well, we will lock you inside a room, but we wouldn’t say that it’s claustrophobic. There are no tiny spaces and no elements involving lowering roof. If you have any worries, you should know that we are always keeping an eye out while you play so we can assist you to exit if you would feel uncomfortable. This has never happened yet.
What is the difference between the rooms?
Each one is unique and offers a different experience. They differ in their theme, ambiance, design, size, difficulty and objectives. We are keeping the rest a secret for now!
What is your cancellation policy?
All bookings are non-refundable, however, with at least 24 hours advanced notice we can reschedule you to a later booking time.
Do I have to sign anything before the game start? Where can I find the terms and conditions of Quest Room?
Everyone in the group must sign a liability waiver before the game starts. The terms and conditions can be seen on our website.
Should I bring the rest of the family and my kids for the game experience?
YES! This is an awesome family activity. Kids over the age of 12 can do the room with adults. Without adults, the recommended age limit is 16. It is actually a lot of fun to see how well kids perform on a lot of tasks as they are usually a lot better at thinking outside of the box and have an amazing imagination. Bring the kids, and have a fun-filled family excursion!
We would like to surprise a birthday girl, throw a Bachelor Party or give the experience as a gift certificate! Could we do this with Quest Room?
Yes, we would love to assist you with that! First off, we love surprises and we’d like to think that we’re pretty good at them too 😉
When you make your booking, feel free to send us an e-mail about the special occasion and let us in on the surprise. We will make sure to make the experience extra cozy and enjoyable for all.
We do offer gift certificates, which entails an open invitation to a game whenever suitable. The lucky receiver has the freedom to choose when to play and whom to play with. If you’d like more information or to buy just send us an email to info@questroom.com.au with your details, and we will organise a voucher for you.
Can someone pregnant play the game?
Normally we say yes but this is obviously at your own risk. It doesn’t require major physical challenges and as long as you have a supportive team, we think you’ll do just fine. We haven’t delivered any babies here yet!
For Companies
Escape rooms are terrific for corporate events looking for a new kind of team building activity. This is the ultimate challenge for those problem solving skills and testing one’s ability to communicate on working towards a mutual goal. With plenty years in the Event Management industry, we are always up for a challenge to satisfy our customers’ needs. We are known to go the extra mile and we love making your special occasion unforgettable. Contact us so that we can help you arrange the best team outing for you and your colleagues!
Can you accommodate large parties or corporate events?
Yes, we can accommodate large parties and corporate groups. Please contact us to discuss your requirements.